Uninstall Adobe Reader and Adobe Acrobat DC on the machine using the Adobe Cleaner Tools.Reboot the machine to ensure everything is closed. We have tried the following to resolve the issue, Users started reporting the issue after 24 hrs and we found that the work around steps above would work temporally but not fix the issue. Update Adobe Acrobat DC with MSP AcrobatDCUpd1801120035.msp. Check to see if Adobe Reader is installed and if so uninstall Reader.Update Steps for machines with Adobe Acrobat machines with Adobe Reader installed The Adobe Reader got installed on the machines with Adobe Acrobat DC and we wanted to clean it up and remove it as some users where reporting an issue where PDF's were associated with Reader rather than Acrobat DC. All our installs are carried out silently with no user interaction via SCCM. Then issue returns around 24 hrs later.ĭuring the update we removed Adobe Reader 11.0.22 and then updated the Adobe Acrobat DC.If the above 3 steps don't work we run a repair.Stop and Start the Print Spooler service.We have a work around with lasts for around 24 hrs before needing to be applied again. The issue is for users across different print servers and print queues. We use a Pharos Print solution with Rex Rotary MFP Printers. We are having intermittent printing issue with only PDF's since we updated to the latest patch on around 200 machines and the number is increasing as users try to print PDF's.
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